Standard support for the 2 latest versions

What is the latest 2 versions?:

  • The latest active General Available (GA) version and one active software version back.

Example:

  • v7.1 latest GA software version
  • v6.x as one version back
  • v5.x no normally support anymore

End of guaranty
When a software version is not standardly supported anymore, there is no more guaranty for access to maintenance, upgrade, support and services.

  • As long as it is possible to support an upgrade of the “older” versions, we will support it.
  • Assistance on not standard supported software versions are only delivered as payable consultancy services

Why upgrade now …

Software Maintenance:

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